gbeej Terms & Conditions
Please read all of the following terms carefully before using this platform. By accessing the site or creating an account, you are considered to have accepted these terms.
General Terms & Introduction
These Terms & Conditions ("Terms") apply to the use of the gbeej platform and all of its services. gbeej is an online gaming and betting platform that provides casino games, sports betting, and live casino services to users in Bangladesh.
When you access the gbeej website, create an account, or use any of its services, you enter into a legally binding agreement under these Terms. Using the site without reading or complying with these Terms is considered a breach of this agreement.
These Terms are written in English and apply to users in Bangladesh. In the event of any dispute, the English version of this document shall be considered final.
1.1 Definitions
- "Platform" refers to the gbeej website and all of its sub-pages.
- "User" refers to any person who accesses the platform or uses its services.
- "Account" refers to a user's registered personal gaming account.
- "Funds" refers to money deposited into or withdrawable from an account.
- "Bonus" refers to additional money or benefits provided as a promotional offer.
Eligibility & Age Limit
To create an account and use the gbeej platform, the following eligibility requirements must be met:
2.1 Personal Eligibility
- You must be at least 21 years of age.
- You must create an account in your own name and on your own behalf.
- You must be able to provide a valid identity document.
- Only one account per person is allowed.
- One device and one bank or mobile banking account per person.
2.2 Geographic Restrictions
gbeej provides services to users in Bangladesh. Users are responsible for confirming whether online gaming is lawful under the local laws of their area. Any use of the platform from a restricted jurisdiction is entirely the user's responsibility.
Account Registration & Verification
To become a member of gbeej, you must register an account by providing accurate and complete information. Providing false information at registration will result in immediate account closure.
3.1 Registration Information
- Full name (as per national identity card)
- Valid mobile number
- Email address (if applicable)
- Date of birth
- Payment account details
3.2 Password & Security
You are required to keep your account login details confidential. Allowing any third party to use your account is strictly prohibited. You are fully responsible for the security of your account. Notify gbeej immediately of any unauthorized use.
3.3 Identity Verification
gbeej may request the following documents for identity verification at any time:
- Copy of national identity card
- Proof of payment account verification
- Proof of address
Failure to provide documents or submission of false documents may result in account suspension or closure.
Deposits, Withdrawals & Payments
gbeej handles financial transactions through Bangladesh's most popular mobile banking and bank transfer methods.
4.1 Payment Methods
Deposits and withdrawals on gbeej are currently available through the following methods:
- bKash — Mobile Banking
- Nagad — Mobile Banking
- Rocket — Mobile Banking
- Upay — Mobile Banking
- Bank Transfer — Major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank
4.2 Deposit Terms
- You may only deposit from a payment account registered in your own name.
- Funds deposited through a third party will be forfeited.
- Deposit processing time depends on the payment method used.
- All deposit information is securely protected through SSL encryption.
4.3 Withdrawal Terms
- The maximum withdrawal processing time is generally 15 minutes to 2 hours.
- Withdrawals are only possible from verified accounts.
- Once a withdrawal request has been submitted, it may not be possible to cancel it.
- Wagering requirements must be met before bonus funds can be withdrawn.
- Unusual or suspicious withdrawal requests may be held for verification.
4.4 Currency
gbeej processes all transactions in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.
Bonuses, Promotions & Wagering
gbeej offers various types of bonuses and promotional offers to its users. Each bonus has its own terms and conditions, which should be read carefully before claiming.
5.1 Welcome Bonus
New members can receive a 100% bonus on their first deposit, up to ৳20,000. For example:
- Deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
- Deposit ৳42,000 and receive the maximum ৳20,000 bonus, giving a total balance of ৳62,000.
5.2 Wagering Requirements
To withdraw the welcome bonus, you must wager 15 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit plus bonus.
5.3 General Bonus Rules
- Only one bonus can be active at a time.
- Bonuses cannot be transferred or converted to cash.
- If bonus abuse or strategic betting is detected, the bonus and any winnings earned from it will be cancelled.
- gbeej reserves the right to modify or cancel any bonus offer at any time.
- Each bonus has an expiry date — once expired, the bonus will be cancelled automatically.
5.4 VIP Program
The gbeej VIP program has four tiers. Through regular betting you can move up to higher tiers and earn weekly cashback benefits:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.5% weekly cashback
- Gold — up to 0.8% weekly cashback
- Platinum — up to 1.0% weekly cashback
Gaming Rules & Fair Play
gbeej is committed to fair play and responsible gaming. All games are operated using an independent Random Number Generator (RNG) technology.
6.1 Game Results
All game results are entirely random and not predetermined. gbeej does not alter or influence the outcome of any game. Live casino games are operated in real time by professional dealers.
6.2 Betting Rules
- A bet that has been confirmed cannot be cancelled.
- In the case of bets affected by a technical error, gbeej will make a decision after investigation.
- Placing bets from multiple accounts on the same game is strictly prohibited.
6.3 Sports Betting
When betting on cricket, football, kabaddi, and other sports events, the applicable rules must be followed. If an event is cancelled or postponed, the amount of the relevant bet may be refunded, but gbeej's decision is final in each case.
Prohibited Activities
The following activities are strictly prohibited on the gbeej platform and may result in immediate account closure and forfeiture of funds:
- Creating or operating multiple accounts
- Using a false identity or information
- Manipulating or abusing the bonus system
- Strategically placing low-value bets to withdraw bonuses (arbitrage)
- Depositing using third-party funds
- Using unauthorized bots, software, or automation
- Obstructing or harming another user's use of the platform
- Participating in money laundering or illegal financial activities
- Attempting to exploit technical vulnerabilities of the platform
- Allowing minors to access and use the account
Privacy & Data Protection
gbeej places the highest importance on protecting your personal information. All data on our platform is kept secure using SSL (Secure Sockets Layer) encryption technology.
8.1 Data Collection & Use
Your registration and transaction information is used only for the following purposes:
- Account verification and identity confirmation
- Processing financial transactions
- Providing customer support
- Platform improvement and personalized experience
- Complying with applicable laws
8.2 Data Sharing
gbeej does not sell or share your personal information with third parties, however information may be disclosed in the following cases:
- To authorities in order to comply with legal obligations
- To payment processing service providers
- For the purpose of fraud prevention and security verification
For more details, please read our Privacy Policy.
Limitation of Liability
gbeej always strives to keep its services as reliable and secure as possible. However, gbeej will not be held liable in the following situations:
- Losses caused by internet disconnection or technical failure
- Delays due to issues with third-party servers or payment gateways
- Faults or virus attacks on the user's own device
- Losses resulting from the user disclosing their account login credentials to others
- If minors use the account
- Force majeure events (natural disasters, war, pandemics, etc.)
9.1 Indemnification
You will be obligated to compensate gbeej or its affiliated entities for any losses caused by your violation of these terms.
Account Suspension & Closure
gbeej reserves the right to suspend or permanently close any account without prior notice in the following situations:
10.1 Reasons for Account Closure
- Violation of any clause of these terms
- Submitting false information or forged documents
- Bonus abuse or system manipulation
- Operating multiple accounts
- Allowing minors to access and use the account
- Suspicion of money laundering or financial fraud
- The user's own request (self-exclusion)
10.2 Account Closure Process
Legitimate funds (not bonuses) are generally returned at the time of account closure, however in cases of prohibited activity all funds may be forfeited. The account may be temporarily suspended during investigation.
10.3 Voluntary Account Closure
If you wish to voluntarily close your account or take a break as part of responsible gaming, please visit our Responsible Gaming page for assistance or contact customer support directly.
Changes to Terms
gbeej reserves the right to change, amend, or update these terms at any time. Users will be notified through relevant channels in the case of significant changes.
- Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.
- If you do not agree with the updated terms, you may close your account.
- The latest terms will always be available on this page.
- The "Last Updated" date shown at the top of the page indicates the most current version.
Contact & Customer Support
If you have any questions or concerns about these terms, please contact the gbeej customer support team:
- 24/7 live chat — available directly on the platform
- Email: [email protected]
- Service available in Bengali and English
Our customer support team is ready to assist you 24 hours a day, 7 days a week. All disputes or complaints are always handled with an effort to reach a friendly resolution.
You can also find answers to common questions on our FAQ page. For more information, you can also visit our About Us page.